Frequently Asked Questions
Here you will find some of the more frequently asked questions.
If you don't find the answer you are looking for, please contact us, we will be happy to help.
Q. Am i committing myself if i ask for a free survey.
A. As part of our service, advice and surveys are free of charge.
Q. Do you do simple maintenance, i.e. a single cord replacement
A. No job is to big or small, we can help with all types of sash window problems.
Q. What are the benefits of draught proofing my windows.
A. Draughtproofing eliminates draughts and rattles, reduces noise levels, increases energy efficiency, reduces heating bills. reduces air pollution, ensures sashes can open and close smoothly and with ease.
Q. How will draughtproofing improve comfort levels in my home.
A. Installation of our brush pile system into your sash windows will eliminate gaps, making it easier to maintain a comfortable room temperature resulting in efficient energy use.
Q. Is your brush pile system suitable for listed buildings.
A. yes, our system is suitable for listed buildings and conservation areas and where consent for replacement windows is deemed unacceptable.
No planning permission is required.
English Heritage recommend the installation of this type of draught-proofing as
*one of the best and least intrusive ways of achieving improved performance from windows in old buildings. This will considerably reduce heating bills and energy use, and ….reduce noise and dust ingress.
Most importantly, draught-proofing does not damage the visual aesthetics of an old building.”
(English Heritage Framing Opinions Campaign)
Q. How long will the work take.
A. Depending on size, condition and location generally it will take one day to service and install our brush pile system to 1 or 2 windows.
Q. Will there be a mess.
A. There will be some disruption due to noise and dust and the windows being opened to the elements, we lay dust sheets through walk ways and in the immediate work area of the window being serviced, we try to keep dust to a minimum by using vacuum cleaners as we work and by a thorough clean at the end of the day. (see our testimonals)
Q. Will my property be secure while work is in progress.
A. All wiindows are made secure before we leave at the end of a working day.
Q. Will i get a guarantee for the work that has been carried out.
A. Yes - our guarantee, we will rectify free of charge any defective materials or work within 28 days for a period of 12 months following completion of work.
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Sash Windows